Refund and Returns Policy
Thank you for choosing our online course! We strive to provide you with the best learning experience possible. However, if you are not satisfied with your purchase, we offer a refund policy to ensure your peace of mind. Please read the following refund policy carefully.
1. Eligibility for Refund:
You are eligible for a refund if you meet the following criteria:
– Your refund request is made within 7 days of the date of purchase.
– You have not completed more than 20% of the course content.
– You have not violated our terms of service or engaged in any prohibited activities.
2. Refund Process:
To request a refund, please contact our customer support team at support@mentorshobhit.com within the 7-day period. Provide them with your purchase details, such as your order number and the email address used for the purchase.
3. Full Refund:
If you meet the eligibility criteria mentioned above, you will be entitled to a full refund of the purchase price. The refund will be processed using the original payment method used during the purchase. Please note that it may take several business days for the refund to appear in your account.
4. Exclusions:
The following circumstances are not eligible for a refund:
– If you have completed more than 20% of the course content.
– If your refund request is made after the 7-day period.
– If you have violated our terms of service or engaged in any prohibited activities.
5. Access to Course Materials:
Upon receiving a refund, you will lose access to all course materials and content associated with the purchased course. This includes any downloadable resources, videos, quizzes, and discussion forums.
6. Transfer or Exchange:
Refunds are not transferable to other courses or products. If you wish to explore alternative options, such as exchanging your course for another within our catalog, please contact our customer support team for further assistance.
7. Modifications to Refund Policy:
We reserve the right to modify or update this refund policy at any time. Any changes made will be effective immediately and will not affect refund requests submitted prior to the modification.
Please note that this refund policy applies only to online courses purchased directly through our platform. If you have made a purchase through a third-party website or reseller, their refund policy may apply instead.
If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact our customer support team for clarification. We are here to assist you throughout the refund process and ensure your satisfaction with our online courses.
Thank you for your understanding and cooperation.
Sincerely,
MentorShobhit
Need help?
Contact us at {email} for questions related to refunds and returns.